Privacy Policy

Introduction

Valkyrie Research LLC ("we," "us," or "our") operates valkresearch.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order. Please read this policy carefully. By using our site, you consent to the practices described herein.

Information we collect

Personal Information: Name, email address, shipping address, billing address, phone number, and payment details provided during account registration or checkout.

Account Information: Username, password (encrypted), order history, age and research-use declarations, and saved preferences.

Automatically Collected Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on our site.

How we use your information

Process and fulfill your orders.

Send order confirmations, shipping updates, and receipts.

Manage your account and provide customer support.

Improve our website, products, and services.

Send promotional emails (only with your consent; you may unsubscribe at any time).

Detect and prevent fraud or unauthorized activity.

Comply with legal obligations.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device by your browser.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our website, including the shopping cart and checkout process.

Third-party services

We may share your information with trusted third parties who assist us in operating our business, including: Payment Processors, to securely process your transactions; Shipping Carriers, to deliver your orders (FedEx); Analytics Providers, to help us understand how visitors use our site; and Email Service Providers, to send transactional and promotional emails.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data retention

We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations, resolve disputes, and enforce our agreements. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.

You may close your account at any time from the Account & Orders page. Closing an account removes your sign-in credentials and personal profile details. Transaction records — including order confirmation numbers, purchased items, amounts paid, shipping details, and the email address used for the order — are retained for legal, tax, accounting, and dispute-resolution purposes.

Data security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your rights

Depending on your location, you may have the following rights regarding your personal data: access the personal data we hold about you; request correction of inaccurate data; request deletion of your personal data; opt out of marketing communications; and request a copy of your data in a portable format. To exercise any of these rights, please contact us.

California residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you additional rights regarding your personal information.

Categories of information collected: identifiers (name, email, shipping and billing address, phone number), account credentials, order history, age-confirmation information, and internet activity data (IP address, browser type, pages viewed).

Purposes: we use this information to process and fulfill orders, communicate with you, verify eligibility to purchase research-use-only products, improve our site, and meet legal obligations.

Sharing: we share information only with service providers who help us operate the business (payment processors, FedEx, analytics and email providers). We do not sell or share your personal information for cross-context behavioral advertising.

Your California rights: the right to know what personal information we collect, use, and disclose; the right to request correction of inaccurate information; the right to request deletion of your personal information (subject to legal retention requirements); the right to opt out of any sale or sharing of personal information (we do not sell or share it); and the right to non-discrimination for exercising any of these rights.

To exercise your California rights, email edcolborn@valkresearch.com with the subject line "California Privacy Request" and include the email address associated with your account. We will verify your identity and respond within 45 days as required by law.

Children's privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under 18, we will promptly delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact us

If you have questions or concerns about this Privacy Policy, please contact us at edcolborn@valkresearch.com or by mail at: Valkyrie Research LLC, 1726 N Keyser Ave #1121, Scranton, PA 18508, United States.